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SENIOR TOUR PLANNER

full-time OSU 18 Mar 2024

Our client, a travel and tour agency is looking for experienced individuals to fill the role of a SENIOR TOUR PLANNER to assist with the operations of the company.

ROLE PROFILE

The successful candidate will be responsible for arranging transportation, building and developing tour itineraries for business and leisure, and offering sightseeing advice. He or she will perform the following duties as well:

DUTIES/RESPONSIBILITIES

  • Build and develop tour itineraries for business and leisure to aid clients.
  • Curate interesting tour programs, and modify itineraries based on clients’ unique requirements.
  • Update travel guides with pertinent information obtained through research of reviews.
  • Should be abreast of changing trends as it pertains to tourist attraction entrance fees and travel advisories.
  • Develop and maintain business relationships with suppliers including hotels, resorts, airlines, ground transportation & MICE venues.
  • Proactively handle unforeseen challenges and complaints to determine the appropriate course of action.
  • Compile and provide useful and competitive analysis to management.
  • Design a cost-effective travel package that suits clients’ needs and budgets.
  • Ensure all issues regarding travel safety, visas, and immunizations are adhered to.
  • Maintain a high degree of professionalism and maintain client confidentiality.

EDUCATION/EXPERIENCE

  • A minimum of a Bachelor’s degree in Geography or related field.
  • A minimum of 5 years working experience in the same field or similar.
  • Experience as a Travel Advisor or Tour Planner in an established travel company

REQUIREMENTS

  • Possess strong written and verbal communication skills and able to communicate with customers in a friendly and efficient manner.
  • Must be capable of making recommendations suitable for unique client needs.
  • Must possess good leadership and customer relationship skills.
  • Proven track record developing and maintaining business relationships and strategic partnerships.
  • Proficiency with computers, including writing programs, such as Google Docs, Microsoft Word, Excel, Outlook, and PowerPoint.
  • Ability to work under pressure including deadlines and timelines while maintaining a professional demeanor.
  • Ability to present, persuade, negotiate, and communicate effectively.
  • Excellent organizational, time management, and improvisational skills.
  • Excellent knowledge of travel software (computer reservations systems and e-travel).
  • Be proficient in various areas of travel (domestic, international, business, or leisure).
  • Be proficient with geography and knowledge of Ghana and neighboring countries including Togo, Benin, and Cote d’Ivoire.

 

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